Harry Rosen Wanted to Collect Some Qualitative Information from Its

question 14

Multiple Choice

Harry Rosen wanted to collect some qualitative information from its best customers. What would be the best way to understand each unique customer's perspective?

• A) protocol analysis
• B) experience interview
• C) ethnographic research
• D) protocol analysis.
• E) depth interview,

---

Definitions:

Principal's Conduct

Actions or behaviors of a principal (party who has authorized an agent to act on their behalf) that can affect the principal's legal rights and liabilities.

Express Ratification

The explicit approval or confirmation of an act or contract by all parties involved, often necessary for the act's validity.

Manifests Assent

The demonstration of agreement to the terms of a contract, often through an overt action or explicit consent.

Legal Relations

The relationships between individuals or organizations that are defined and regulated by law, including rights, duties, and liabilities.