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Which of the following qualitative techniques involves determines the amount of attention or interest a participant has by measuring the dilation of the pupil in the eye?
Internal Failure Cost
Costs associated with defects found before a product reaches the customer, including scrap and rework expenses.
Quality Cost Report
A document or tool that tracks the costs associated with ensuring the quality of products or services, including prevention, appraisal, and failure costs.
Warranty Repairs
Services offered by manufacturers or retailers to repair, replace, or rectify defects in products within a specified period after purchase, at no cost to the customer.
Internal Failure Cost
Costs associated with defects found before the product is delivered to the customer, including scrap and rework.
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