Davis Is the CEO of a Retailer That Just Had

question 23

Multiple Choice

Davis is the CEO of a retailer that just had its customer database hacked. The news media has already announced the theft of customer data. What should Davis do?

• A) Isolate himself until the problem has been fixed.
• B) Spread rumors about the group that took the data.
• C) Deny that the data theft occurred.
• D) Be visible and respond to public concerns.

---

Definitions:

Hofstede

A referential framework developed by Geert Hofstede, used for understanding cultural differences and their impacts on behavior and communication.

Sociocultural Factors

Elements that affect individuals or societies, based on cultural, social, and ethical norms or influences.

Visible Artifacts

Physical objects or elements in an organization's culture that can be seen and have symbolic significance, such as logos, architecture, or uniforms.

Underlying Values

Fundamental beliefs or principles that guide an individual's or organization's behavior and decision-making.