CASE Scenario - Stephen Hedricks

question 135

Multiple Choice

CASE
Scenario - Stephen Hedricks
The promotion to first line manager took place just six weeks ago for Stephen Hedricks. He was well qualified for the promotion, but the new job still required a lot of training. One of the challenges has been to coordinate the production of his team with the needs of the sales department and with the availability of raw materials from his suppliers. Setting priorities and developing schedules to accomplish the work is a part of Stephen's job that he has really enjoyed. The challenges to maintain high rapport and to build a strong team with his employees have already brought him a lot of satisfaction. In reflecting about the last six weeks, Stephen concludes that he is very happy about his new job.
-Stephen Hedricks was exhibiting the interpersonal role of

• A) figurehead.
• B) leader.
• C) liaison.
• D) monitor.
• E) spokesperson.

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Definitions:

Certification

A formal process by which an individual or organization is recognized for meeting specific standards or qualifications.

Certification Programs

Educational courses designed to train and assess individuals' expertise in a specific field, leading to certification.

Paralegal

A trained professional who assists lawyers in researching, preparing legal documents, and other tasks, operating under the supervision of an attorney.

Loss Aversion

Tendency for individuals to prefer avoiding losses over acquiring gains.