__________ Refers to Business Exchanges or Transactions That Occur Electronically

question 151

Multiple Choice

__________ refers to business exchanges or transactions that occur electronically such as B2C, B2B, and C2C.

• A) E-commerce
• B) E-business
• C) Supply chain management
• D) Knowledge management
• E) Customer relationship management

---

Definitions:

Leader Factors

Attributes or qualities that contribute to an individual's effectiveness in guiding others.

Trait Approach

The theory that effective leaders possess certain inherent personality traits or qualities.

Great Persons

A theory of leadership that suggests history is shaped by the impact of outstanding leaders or heroes with inherent traits of greatness.

Leadership Outcomes

The results or impacts of leadership actions, including the effects on team performance, employee satisfaction, and organizational success.