Customer Relationship Management Is a Growing Segment of __________ in Which

question 103

Multiple Choice

Customer relationship management is a growing segment of __________ in which large amounts of data about customers are collected.

• A) E-commerce
• B) E-business
• C) Supply chain management
• D) Knowledge management
• E) Outsourcing

---

Definitions:

Ending Inventory

The aggregate value of merchandise ready for purchase at the conclusion of a financial period.

Opening Inventory

This is the value of inventory (raw materials, work-in-progress, and finished goods) at the beginning of an accounting period.

Production Budget

An estimate of the total cost of production, including direct labor, materials, and overhead expenses, for a specific period.

Cash Budget

A financial plan that estimates cash inflows and outflows over a specific period, usually for managing liquidity.