Examlex
_____ occurs when an employee receives the same rating on all dimensions even if his or her performance is good on some dimensions and poor on others.
Direct Instruction
A teaching approach focused on structured, explicit, and systematic instruction to teach specific skills or concepts.
Emotional Labor
The act of regulating emotions and expressions to meet the emotional demands of a profession.
Emotional Intelligence
The proficiency in detecting, managing, and expressing one's emotions and engaging in interpersonal connections with wisdom and empathy.
Cognitive Dissonance
A psychological state in which an individual experiences discomfort due to holding two or more contradictory beliefs, ideas, or values at the same time.
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