Sally's Group Found Itself Unable to Handle a Conflict

question 62

Multiple Choice

Sally's group found itself unable to handle a conflict. The group decides to bring in an outside consultant to discuss the conflict with both sides and work toward a resolution. The group is using

• A) BATNA
• B) a bargaining zone
• C) mediation
• D) integrative negotiation
• E) distributive negotiation

---

Definitions:

Battery

Battery is the intentional offensive or harmful physical contact with another person without their consent.

Offensive Touching

A term used in legal contexts to indicate unwelcome or harmful physical contact with another person.

Jab

A quick or sharp thrust or blow, often used in the context of vaccination or boxing.

Shoulder

The part of a roadway where drivers can stop safely in case of an emergency; also refers to the lateral part of the human body from the neck to the arm.