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James, a manager at CompuTech, receives quarterly reports, which tracks his department's production statistics. However, these reports lack key information regarding reject rates. Which of the following components of the control model need improvement?
College Exams
Formal assessments that evaluate a student's knowledge, understanding, or skills in a specific course of study in higher education.
Surveys
Research methods involving questionnaires or interviews to collect data from a large group of people regarding their opinions, behaviors, or characteristics.
Case Studies
In-depth analyses of individual or group cases, often used in psychology to explore complex issues or phenomena that cannot be experimentally investigated.
Applied Research
Research conducted in an effort to find solutions to particular problems.
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