Quality Circles Are Based on the Assumption(s) That

question 92

Multiple Choice

Quality circles are based on the assumption(s) that:

• A) the people who do the job know it better than anyone else.
• B) quality can be increased by increasing the size of the organization.
• C) quality can be increased by talking more about it.
• D) the more employees talk, the more satisfied they will be.
• E) all of these.

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Definitions:

Social Control Theory

A theory in sociology that suggests mechanisms, strategies, and processes that regulate individual and group behavior, leading to conformity and compliance to the rules of a society.

Social Norms

Expected standards of conduct within a society that guide the behavior of its members.

Internalize

The process of incorporating the values, attitudes, and norms of a society into one's own belief system.

Conformity

The act of matching attitudes, beliefs, and behaviors to what is considered normal or acceptable in society.