A Networked Information System That Collects, Processes, and Provides Information

question 116

Multiple Choice

A networked information system that collects, processes, and provides information about an organization's entire enterprise, from identification of customer needs and receipt of orders to distribution of products and receipt of payments is called a(n) __________.

• A) customer relationship management system
• B) business performance dashboard
• C) enterprise resource planing system
• D) wiki
• E) performance taillight

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Definitions:

Perceptual Distortions

Cognitive biases or errors that lead to misinterpretation or misjudgment of sensory information, social situations, or interpersonal communications.

Stereotypes

Widely held but fixed and oversimplified images or ideas of a particular type of person or thing.

Selective Attention

The tendency to selectively focus on aspects of situations that are most aligned with our own interests, values, and attitudes.

Perceptual Distortion

A cognitive bias that affects the way individuals perceive or interpret information, leading to misjudgment or misunderstandings.