CASE Scenario - B.J. Patel

question 7

Multiple Choice

CASE
Scenario - B.J. Patel
B.J. Patel is an executive with Technocraft Productions. This morning, B.J. has been attending a top management meeting exploring the potential value of using a new computer system at Technocraft. The executive team has reached a consensus opinion that the new system should be able to increase the effectiveness and the efficiency of operations and services. B.J. has been assigned to work directly with computer system vendors and to develop the best system for Technocraft.
-B.J. is negotiating with a computer software firm to develop an interactive CBIS that facilitates group communication and decision making. This software is normally classified as

• A) artificial intelligence.
• B) a collaborative work system.
• C) an expert system.
• D) an electronic data exchange.
• E) none of these.

---

Definitions:

Arbitrator

A neutral third party who resolves disputes between two other parties by making a decision after hearing the arguments and evidence from both sides.

Japanese Companies

Organizations based in Japan, often characterized by specific cultural, managerial, and operational practices unique to the Japanese context.

Cooperation Philosophy

emphasizes working together and assisting each other to reach a common goal or complete a task.

Conflict Avoidance

A strategy or behavior aimed at preventing disagreements or disputes, often by evading potentially contentious issues.