The Four Major Outcomes on Which Managers Focus to Build

question 66

Multiple Choice

The four major outcomes on which managers focus to build a highly effective operations systems include all of the following EXCEPT:

• A) achieving superior customer responsiveness
• B) achieving superior innovation with speed and flexibility
• C) achieving superior quality
• D) achieving superior efficiency
• E) all of these are outcomes on which managers focus

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Definitions:

Obtained

Acquired or secured something, typically through purchase, request, or effort.

Degree

An academic award conferred by colleges and universities to signify the completion of a course of study.

Accord And Satisfaction

An agreement for payment (or other performance) between two parties, one of whom has a right of action against the other. After the payment has been accepted or other performance has been made, the “accord and satisfaction” is complete, and the obligation is discharged.

Legal Claim

A formal assertion by a party that they are entitled to some legal right or remedy.