Important Tools Used in the _____ Phase of the DMAIC

question 72

Multiple Choice

Important tools used in the _____ phase of the DMAIC process include a project charter, a description of customer requirements, process maps, and Voice of the Customer (VOC) data.

• A)define
• B)measure  
• C)analyze
• D)improve

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Definitions:

Subculture

A group of people within a larger culture who distinguish themselves through a unique set of behaviors, beliefs, or values.

Cultural Symbol

Any object, act, or event that serves to transmit cultural meaning.

Cultural Meaning

The shared significance or interpretation of practices, objects, or symbols within a particular culture, shaped by collective beliefs, values, and experiences.

Values and Actions

Values and actions refer to the relationship between what individuals believe in, consider important, and how they behave or act in various situations.