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The Most Serious Differences Between Excel 2013 and Older Versions

question 20

Multiple Choice

The most serious differences between Excel 2013 and older versions of Excel include: _______.


Definitions:

Catharsis Hypothesis

The theory that expressing or experiencing strong emotions, particularly anger, can lead to a release of tension and a state of psychological refreshment.

Social Exchange Theory

A sociological and psychological theory proposing that social behavior is the result of an exchange process to maximize benefits and minimize costs.

Reciprocity Norm

A social norm that expects individuals to respond to each other in kind, returning benefits for benefits and responding with either indifference or hostility to harms.

Free Samples

Small quantities of a product given to consumers at no cost to introduce the product and encourage future purchasing.

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