Which Type of Service Processing Occurs When the Service Is

question 113

Multiple Choice

Which type of service processing occurs when the service is directed at customers' physical possessions,such as lawn care,dry-cleaning,and veterinary services?

• A) People processing
• B) Possession processing
• C) Mental stimulus processing
• D) Information processing
• E) Tangible processing

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Definitions:

Barriers

Obstacles or impediments that prevent or hinder progress, such as trade barriers which can restrict the flow of goods between countries.

Control Over Price

The ability of a company or market to influence or set the price of goods and services.

Product Differentiation

The process of distinguishing a product or service from others, to make it more attractive to a particular target market.

Total Market

The entirety of the demand and supply for a particular good or service across all its potential markets.