Drugstore Chain CVS Has an ExtraCare Program That Allows Customers

question 138

Multiple Choice

Drugstore chain CVS has an ExtraCare program that allows customers to register for a card that is swiped prior to each purchase and gives discounts and offers special in-store promotions.The most likely reason why CVS implemented this reward program is to:

• A)reduce problems associated with cultural diversity.
• B)make sure the 80/20 principle is not influencing its activities.
• C)retain loyal customers.
• D)create cognitive dissonance.
• E)lessen the importance of customer service.

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Definitions:

Reconstruction Era

The Reconstruction Era refers to the period in United States history immediately following the Civil War, from 1865 to 1877, focused on rebuilding the Southern states and integrating formerly enslaved individuals into society.

American National Identity

The collective identity of the United States, shaped by its history, values, beliefs, and cultural practices, that distinguishes it from other nations.

Constitution of 1787

The foundational document of the United States' federal government, outlining the nation's system of government and the rights of its citizens, ratified in 1788.

Civic Nationalism

A form of nationalism that is defined by shared citizenship, legal rights, and allegiance to a country, rather than by ethnicity or culture.