Examlex
According to the general pattern in technology research, what is advisable when technologies are routine, analyzable, independent, and well defined?
Positive Word of Mouth
The spread of favorable information and recommendations about a product, service, or brand through conversations among consumers.
Empowerment Gap
The difference between what customers expect in terms of control and influence over a service, and what they perceive they actually receive.
Important Customer
A customer considered valuable to a business due to factors like frequent purchases, high order value, or strategic significance, warranting special attention or service.
Product vs. Service
A comparison between tangible items (products) and intangible activities (services) offered in the market.
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