Customer Contact Personnel with a Company Should Not Allow the Lifetime

question 17

True/False

Customer contact personnel with a company should not allow the lifetime values of individual customers to affect the way they deal with a customer since every customer should be treated equally.

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Definitions:

Job Performance

The effectiveness with which job tasks are executed and completed by an employee or a group within an organization.

Modest

Exhibiting a moderate or low view of one’s importance, often characterized by humility and simplicity.

Constructive Stress

A form of stress that is perceived as manageable and motivating, encouraging personal growth and achievement.

Stimulate Creativity

The act of encouraging new and innovative ideas or ways of thinking, often by creating an environment that fosters curiosity, openness, and risk-taking.