Chase Files a Complaint with His Local Better Business Bureau

question 120

Multiple Choice

Chase files a complaint with his local Better Business Bureau (BBB) about an advertisement he feels is misleading and deceptive. The BBB would:

• A) keep a copy of the complaint in the company's file for future use if someone asked about that particular company
• B) refer the complaint to the National Advertising Division
• C) refer the complaint to the National Advertising Review Board
• D) refer the complaint to the Federal Trade Commission

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Definitions:

Doubt

A feeling of uncertainty or lack of conviction about something, often prompting further inquiry or reflection.

Existence

The state or fact of being real or alive; having reality or life.

Prove

Demonstrate that a statement or proposition is true, either by using argumentation or by presenting evidence.

Happiness Box

A conceptual tool or physical repository used for storing memories, thoughts, or items associated with happiness and joy.