In a Customer Relationship Management (CRM) System, the Ability to Track

question 41

Short Answer

In a customer relationship management (CRM) system, the ability to track data on individual customers and sales leads and then access that data from any part of an organization is known as _____.

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Definitions:

Profit

The financial gain made in a transaction or business operation, calculated as the difference between revenue and costs.

Positive Profits

When a company's total revenue exceeds its total costs, resulting in a financial gain.

Demand

The quantity of a good or service that consumers are willing and able to purchase at various prices during a specified time period.

Profit-Maximizing

A strategy or point at which a business makes the highest profit possible, given its production costs and market demand.