Patients Requiring Care Who Are Unable to Make an Appointment

question 25

Multiple Choice

Patients requiring care who are unable to make an appointment with their primary care physicians should visit the:

• A) Emergency department
• B) Urgent care center
• C) Hospital
• D) Wait for the physician to be available

---

Definitions:

Paralanguage

The non-verbal elements of communication used alongside verbal language, such as tone of voice, pitch, and speed, which convey additional meaning to the message.

Kinesics

The study of body movement, gestures, and posture as forms of non-verbal communication.

Vocal Cues

Characteristics of speech, such as tone, pitch, and speed, that provide information beyond the content of the words spoken.

Paralanguage

The nonverbal elements of communication used to convey emotion and modify meaning, such as tone of voice, loudness, and tempo.