By Focusing on Efficiency of Operations and Processes, Lower Costs

question 17

Multiple Choice

By focusing on efficiency of operations and processes, lower costs, and delivering good value, Southwest Airlines attempts to build a competitive advantage based on:

• A) production orientation.
• B) customer intimacy.
• C) process improvement.
• D) operational excellence.
• E) strategic efficiency.

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Definitions:

SST

In the context of statistical analysis, particularly ANOVA, this can refer to the Total Sum of Squares, which measures the total variation in the data. NO.

Categorical Independent Variable

An independent variable with categorical data.

Dependent Variable

A variable in an experiment or study whose changes depend on the manipulation of the independent variables.

Logistic Regression

A statistical method for analyzing datasets in which there are one or more independent variables that determine an outcome. The outcome is measured with a dichotomous variable (in which there are only two possible outcomes).