Thomas Schatz Has Five Questions to Ask His Reader in a Routine

question 15

Multiple Choice

Thomas Schatz has five questions to ask his reader in a routine information-request message. What is the best way to present these questions?

• A) As a separate enclosure
• B) In a bulleted or numbered list in the body of his message
• C) In paragraph form in the body of his message
• D) In a follow-up e-mail

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Definitions:

Kleinig

Refers to John Kleinig, an ethicist known for his work on policing ethics, moral philosophy, and professional ethics.

Seemliness

The quality of being appropriate, decorous, or in good taste according to societal standards.

Gut Reactions

Immediate emotional responses to situations or information, often without deliberate thought or analysis.

Subconscious Associations

Links or connections made below the level of conscious awareness.