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Bad-news messages can be organized using the direct or indirect strategy. Identify one situation when each strategy would be appropriate and identify the organizational pattern for each strategy.
Meanings
involve the significance or interpretation attached to a word, symbol, gesture, or event, reflecting how people communicate ideas, emotions, and beliefs.
Behavior
The actions or reactions of an object or organism, usually in relation to the environment or stimuli.
Cultures
The customs, arts, social institutions, and achievements of a particular nation, people, or other social group.
Socialization
The process by which individuals learn and internalize the values, beliefs, and norms of their culture, contributing to their development as societal members.
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