When You Expect a Reader of Your Message to Be

question 67

Multiple Choice

When you expect a reader of your message to be uninterested, unwilling, displeased, or hostile, you should

• A)put the bad news first.
• B)begin with the main idea.
• C)explain all background information first.
• D)send the message via e-mail, text message, or IM.

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Definitions:

Pay Equity

The principle or practice of ensuring that employees are compensated equally for work of equal value, regardless of gender, race, or other potentially discriminatory factors.

Compensation Management

The system of designing and implementing strategies to pay employees fairly and competitively.

Job Analysis Information

Data gathered about a job's tasks, responsibilities, necessary skills, outcomes, and work environment, used for creating job descriptions and specifications.

Wage And Salary Benchmark

The process of comparing an organization's wage and salary levels to those of other organizations in the same industry to ensure competitiveness and fairness.