Which of These Is the Best Recommendation for Business Communicators

question 49

Multiple Choice

Which of these is the best recommendation for business communicators using e-mail?

• A) Consider using e-mail to deliver bad news or to resolve arguments so that you can avoid a face-to-face conversation.
• B) Add humor or tongue-in-cheek comments to lighten the tone of serious e-mail topics.
• C) Type your message in all capital letters to increase your speed and efficiency.
• D) Edit your text for readability and proofread for typos or unwanted auto-corrections.

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Definitions:

Evidence

Anything that is used to prove the existence or nonexistence of a fact.

Civil Litigation

The legal process of resolving disputes between individuals or entities in civil courts, involving non-criminal matters.

Out of Court

A term describing resolutions or agreements made without formal legal proceedings or a trial.

Lawsuits

Legal actions brought in court, typically by one party against another, to enforce or defend a legal right or claim.