Instant Messaging and Texting

question 54

Multiple Choice

Instant messaging and texting

• A) provide "presence functionality," allowing coworkers to locate each other online, which saves time tracking someone down who is out of the office.
• B) are delayed; a user has time to recall sent messages if he or she decides the message should not have been delivered.
• C) prevent multitasking and encourage employees to focus on one job at a time.
• D) allow in-depth analysis of data, including charts and graphs, and lengthy conversation of the chosen topics.

---

Definitions:

Motivated

Being enthusiastic or driven to achieve certain goals or complete tasks.

Emotional Intelligence

The ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict.

Managing Emotions

The ability to recognize, understand, and control one's own emotions and to influence the emotions of others in a positive way.

Position Power

The authority or influence a person holds in an organization by virtue of the role or position they occupy, enabling them to exert control over others.