In Responding Positively, You Will Want to

question 77

Multiple Choice

In responding positively, you will want to

• A) focus your message first on resale or on the promotion of other business products.
• B) apply the same direct pattern used in making requests.
• C) start with an explanation of the reasons the request is granted.
• D) apply an indirect pattern to demonstrate respect for the recipient.

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Definitions:

Endocrine Glands

Glands that secrete hormones directly into the bloodstream, where they regulate processes such as growth, reproduction, and metabolism.

Reticular Formation

A network of neurons located in the brainstem that is critical for regulating wakefulness and sleep-wake transitions.

Neurotransmitter

Chemicals in the brain that transmit signals from one neuron to another, affecting mood, thought processes, and physical actions.

Adenosine

A chemical found in the body that plays a role in promoting sleep and suppressing arousal, and is also a component of RNA.