The Closing of a Bad-News Message May Include All of the Following

question 71

Multiple Choice

The closing of a bad-news message may include all of the following except

• A) anticipate future relations or business.
• B) reference resale or promotional information.
• C) include coupons, samples, or gifts.
• D) a restatement of the bad news.

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Definitions:

Regulatory Policies

Regulatory policies are rules established by governments or regulatory bodies to guide the operation of businesses and organizations, with the aim of protecting public welfare.

Production Possibilities Frontier

A curve depicting all maximum output possibilities for two or more goods given a set of inputs, representing efficiency.

Opportunity Cost

The cost of choosing one alternative over another, represented by the benefit foregone from not choosing the next best alternative.

Inefficient

Referring to a lack of effectiveness, not achieving maximum productivity; resulting in a waste of time, energy, or material.