The Buffer in a Bad-News Message to Employees Should

question 31

Multiple Choice

The buffer in a bad-news message to employees should

• A) explain the organization's side of the story.
• B) mention reader benefits related to the reasons for the denial.
• C) provide information about an alternative if one exists.
• D) be a neutral or positive statement that transitions to the reasons for the bad news.

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Definitions:

Liabilities

Financial obligations or debts that a company owes to external parties, which must be settled over time through the transfer of economic benefits including money, goods, or services.

Payable

An accounting term for the amount of money a company owes to its creditors or suppliers for goods and services purchased on credit.

Debit Side

Refers to the left side of a general ledger account which is used to record increases in asset and expense accounts and decreases in liability, equity, and revenue accounts.

Credit Side

The right side of an accounting ledger where increases in liabilities, equity, and revenue, or the decrease in assets, are recorded.