When a Manager Writes a Persuasive Memo to Employees Using

question 96

True/False

When a manager writes a persuasive memo to employees using the indirect strategy, his or her goals are to present a strong but honest argument and to avoid manipulation or trickery.

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Definitions:

Nonverbal Cues

Behavioral signals such as gestures, facial expressions, and body posture used to communicate without words.

Expressiveness

The ability or tendency to openly display one's emotions, thoughts, or feelings through verbal and non-verbal communication.

Positive Emotions

Feelings that are generally beneficial and enjoyable, such as happiness, joy, and love, which can improve well-being and foster resilience.

Mistreated

Being treated badly, harmed, or abused, whether physically, mentally, or emotionally.