Which of the Following Statements About Phones and Phone Usage

question 93

Multiple Choice

Which of the following statements about phones and phone usage in today's businesses is most accurate?

• A) Phones are not an important communication tool in today's business offices.
• B) The telephone has been replaced by e-mail as the No. 1 communication channel.
• C) Effective business communicators know how to use phones productively, efficiently, and professionally.
• D) Today's offices do not come equipped with phones.

---

Definitions:

Hybrid

Combining two or more different elements, methods, or systems to create a new or dual-functioning entity.

Fact Finding

The process of gathering, analyzing, and reporting on data and facts, often conducted to inform decision-making or resolve disputes.

Substantial Evidence

Refers to evidence that a reasonable mind could accept as adequate to support a conclusion. It is defined as “more than a scintilla but less than preponderance” and consists of “such relevant evidence as a reasonable person would accept as adequate to support a conclusion.”

Upheld in Court

Upheld in court refers to a court's decision to confirm or support a previous ruling or judgment, maintaining its validity and enforcement.