When Placing a Business Telephone Call, Immediately Name the Person

question 94

True/False

When placing a business telephone call, immediately name the person you are calling, identify yourself and your affiliation, and give a brief explanation of your reason for calling.

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Definitions:

Prospects' Objections

Concerns or issues raised by potential buyers that can hinder the sales process and need to be addressed to move towards a sale.

Professional Selling

The process of engaging clients or customers in a business context to promote and exchange goods or services for value.

Personal Communication

Direct exchange of information or messages between two or more individuals through verbal or non-verbal means.

Mutually Beneficial

A situation or agreement that provides advantages to all parties involved.