List and Describe Porter's Competitive Strategies

question 25

Essay

List and describe Porter's Competitive Strategies. Draw these strategies in the strategy matrix.

Acknowledge the importance of presenting alternatives or solutions when conveying negative news.

Develop skills in constructing buffers and transition statements that prepare the audience for bad news without causing unnecessary distress.

Understand how cultural differences can affect the perception of apologies and negative messages.

Recognize the role of apologies in business communication and when they are appropriate to use.

---

Definitions:

Population Variances

A measure of the variance within an entire population, indicating the average of the squared differences from the mean.

Test Statistic

A standardized value calculated from sample data during a hypothesis test; used to decide whether to reject the null hypothesis.

Confidence Interval

A variety of values taken from statistics of a sample, presumed to hold the value of a not yet known population attribute.

Equality of Means

A statistical hypothesis test to determine whether there is a significant difference between the means of two or more groups.