Characteristics of Service Technology Include All of the Following Except

question 17

Multiple Choice

Characteristics of service technology include all of the following except:

• A) longer response time is acceptable.
• B) labor- and knowledge-intensive.
• C) customer interaction is generally higher.
• D) quality is perceived and difficult to measure.

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Definitions:

Listing

In finance, it usually refers to the process of adding a company's shares to the roster of stocks traded on a particular stock exchange.

Current Liabilities

Short-term financial obligations that a company is expected to pay within one year.

Six Months

is a period of time equal to half a year, often used in financial and operational planning.

Asset Account

An account on a company's balance sheet that represents a resource controlled by the company from which future economic benefits are expected.