The Production of Tangible Outputs from Service Technology, Rather Than

question 93

True/False

The production of tangible outputs from service technology, rather than intangible ones from manufacturing technology, is the most obvious difference between the two technologies.

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Definitions:

Smart TVs

Televisions equipped with internet connectivity and the capability to run apps, offering streaming media services and other advanced features.

80/20 Rule

A concept that suggests 80 percent of a firm’s sales are obtained from 20 percent of its customers.

Fees and Commissions

Earnings or charges based on transactions or services provided, typically in financial services, real estate, or sales sectors.

Sales Promotion Agency

A company specializing in the creation and execution of promotional activities designed to increase sales and enhance brand recognition.