In the Balanced Scorecard Framework, Employee Capabilities Are Classified Under

question 51

Multiple Choice

In the balanced scorecard framework, employee capabilities are classified under _____.

• A) financial measures
• B) internal business processes
• C) customer relations
• D) learning and growth activities

---

Definitions:

Final Blueprints

The detailed plans or drawings used as a guide for building or constructing something, typically representing the last version after all revisions have been made.

Innovation Process

The sequence of activities involved in the ideation, development, and implementation of new products, services, or practices.

Concurrent Engineering

An approach to product development where functions are performed in parallel and design activities are integrated to reduce the time to market.

Product Development

The process of bringing a new product to market, including conception, design, creation, and marketing.