Sam, an HR Manager, Is Asked to Deal with a Violent

question 2

Multiple Choice

Sam, an HR manager, is asked to deal with a violent employee who is threatening her supervisor for not giving him an increment. Which of the following should Sam avoid while talking to the employee?

• A) Remaining calm and neutral during the conversation
• B) Getting assistance from external security personnel or people outside the organization
• C) Asking questions that do not require detailed explanations
• D) Indicating the need for time to respond and setting up another time for follow-up

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Definitions:

Court Ordered Treatment

A legal mandate requiring an individual to undergo a specific type of treatment, often related to mental health or substance abuse issues, as decided by a court.

Objective Choices

Decisions made from a neutral standpoint, without personal bias or subjective influence.

Reframed

The process of changing the perspective on a situation to view it in a different, often more positive, light.

Unifying Themes

Broad, overarching concepts or ideas that integrate and bring together various elements or aspects of a study, theory, or narrative.