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Using a Sharp _______________ on What They Set Out to Do

question 20

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Using a sharp _______________ on what they set out to do, top management teams in high growth firms stay clearly directed on the specific strategic challenges in their industry.


Definitions:

Contrast Error

A performance rating error in which an employee’s evaluation is biased either upward or downward because of comparison with another employee just previously evaluated

Recency Error

A common mistake in performance evaluation where the most recent behavior of an employee disproportionately influences the overall assessment.

Halo Error

A bias in performance evaluations where the assessor allows one positive characteristic of the person being evaluated to influence their judgment on other unrelated characteristics.

Critical Incidents Method

A performance appraisal method that focuses on the most significant events (or incidents) involving the employee during the review period.

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