Tom's of Maine Developed a New Deodorant That Only Worked

question 41

Multiple Choice

Tom's of Maine developed a new deodorant that only worked half the time and the plastic dial was breaking. He decided to recall the product. What did Tom decide to do after getting feedback from the decision outcome?

• A) establish acorn groups
• B) build consensus
• C) satisfice
• D) redesign the product for an optimal solution