Venture Is a Small, Fast-Paced Software Development Company

question 55

Multiple Choice

Venture is a small, fast-paced software development company. Steve, the owner and manager, constantly asks his employees to give him candid feedback, both in weekly team meetings and during informal, spontaneous conversations. This leads to __________.

• A) more meetings and longer hours
• B) more ideas and faster learning
• C) closed door policies and harassment
• D) none of the above

---

Definitions:

Customer-Driven

A business strategy that focuses on creating products and services based on the desires, needs, and feedback of customers, rather than on the company's preference.

Analyzing Customer Behavior

The process of examining and understanding how customers interact with products or services to improve business strategies and consumer experiences.

Business Intelligence

A broad category of applications, technologies, and processes for gathering, storing, accessing, and analyzing data to help business users make more informed decisions.

CRM Systems

Software applications designed to help organizations manage their customer data, support sales management, and facilitate customer interaction, enhancing customer satisfaction and retention.