Managers Who Are Perceived as Good Listeners Are Promoted ____

question 62

Multiple Choice

Managers who are perceived as good listeners are promoted ____ as compared to those who don't have effective listening skills

• A) less often
• B) more often
• C) rarely
• D) none of these

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Definitions:

Psychological Tension

Internal conflict or stress experienced by individuals due to opposing thoughts, beliefs, or feelings.

Postpurchase

Relates to the period after a purchase has been made, focusing on the customer's experience, satisfaction, and any follow-up services or support.

Consideration Set

A group of brands or products a consumer considers as options in the decision-making process before making a purchase.

Motivational Ego Needs

Psychological desires that drive individuals' behaviors with the aim of enhancing self-esteem and personal gratification.