The Most Important Step of a Difficult Conversation Is ___

question 43

Multiple Choice

The most important step of a difficult conversation is ___.

• A) getting in the right frame of mind
• B) using the ILETS model
• C) seeking first to understand
• D) for each person to truly hear the other

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Definitions:

Mini View

A compact or minimized view option in software applications, allowing users to see a condensed version of the content or interface.

File Extension

A suffix at the end of a filename that indicates the file format or type.

.mp3

A digital audio format commonly used for storing music files and audiobooks, known for its compact file size and decent sound quality.

.m4v

A file format used for video files, often associated with Apple's iTunes and devices, similar to the MP4 format but can be DRM-protected.