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When having a negotiation, what is the key step and why?
Declining Quality
The phenomenon where the standard or grade of a product, service, or overall condition deteriorates over time, potentially affecting customer satisfaction and market position.
Deductible Amount
The portion of a claim that a policyholder must pay out of pocket before the insurance covers the remaining costs.
Adverse Selection
A situation where asymmetric information leads to the selection of undesirable participants in a transaction or contract, often seen in insurance markets.
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