When Sheree Introduced a New Invoicing System in Her Office

question 9

Multiple Choice

When Sheree introduced a new invoicing system in her office, she calmed everyone's fears by inviting all of the users to practice using the new system repeatedly for a month before actually transitioning to using the new system full time. What did Sheree use to help everyone deal with the change?

• A) Positive emotional attractor
• B) Support system
• C) Repetition
• D) Capital thinking

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Definitions:

Piaget's Theory

A developmental theory by Jean Piaget that outlines how children's cognitive abilities progress through four stages from infancy to adolescence.

Abstract Reasoning

The ability to analyze information, detect patterns and relationships, and solve problems on a complex, abstract level.

Moral Development

The growth of an individual's understanding of the principles and values that guide responsible behavior.

Lawrence Kohlberg

A psychologist best known for his theory of the stages of moral development, which describes how individuals evolve in their understanding of morality.