Who Is the Person or Group That Has the Authority

question 28

Multiple Choice

Who is the person or group that has the authority to decide which changes will happen in the organization, can communicate the change to employees as a priority, and has the ability to provide resources and reinforcement to make sure the change is successful?

• A) agent
• B) sponsor
• C) target
• D) board of directors

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Definitions:

Self-Talk

The inner voice or dialogue that a person has with themselves, influencing their thoughts, feelings, and behavior.

Gunny-Sacking

The unhealthy practice of silently collecting grievances or emotional baggage and then suddenly releasing them in an overwhelming outburst.

Rapport

A close and harmonious relationship in which the people or groups understand each other's feelings or ideas and communicate well.

Conflict Management

The practice of identifying and handling conflicts in a sensible, fair, and efficient manner, with the goal of reaching a resolution.