Effective Change Managers Leverage Two Parts of Any Change Issue

question 44

Short Answer

Effective change managers leverage two parts of any change issue: the hard side and the soft side. Explain which side managers feel more comfortable working with and why. Contrast between the two.

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Definitions:

Validity Generalization

A statistical approach that concludes whether the validity of a test or selection procedure can be generalized across different contexts or groups.

Legal Credibility

The degree to which a document, statement, or witness is considered trustworthy and believable in a legal context.

Multiple Hurdles Approach

A selection process where candidates must pass through several stages or "hurdles" of evaluation before being considered for a position.

Compensatory Approach

A method used in decision-making and assessment that allows for the offsetting of weaknesses in one area with strengths in another.