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Eric Was Recently in Romania and Found It Difficult to Get

question 106

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Eric was recently in Romania and found it difficult to get around because people were always pushing each other in crowded spaces. When he returned home he told his friends and family that Romanians were the rudest people he had ever met. This statement is a reflection of which social phenomenon?


Definitions:

Adaptability

The ability to adjust effectively to new conditions, changes, or to various types of environments.

Formalization

The extent to which an organization uses rules, procedures, and standards to govern its activities and employee behavior.

Incremental Moves

Small, gradual changes or advancements towards a goal, rather than large, dramatic leaps.

Organizational Flexibility

The ability of an organization to adapt to changes, restructure operations, and innovate to meet new challenges.

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