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Use the following to answer questions:
-Srivijaya

Learn the significance of perspective in crafting messages that positively impact the receiver.
Recognize the importance of personalization in enhancing the effectiveness of messages.
Gain insights into the appropriate tone and content for condolence messages.
Master the correct use of command mood in writing clear and concise instructions.

Definitions:

Overgeneralizing

A mental bias characterized by making extensive, general assumptions from one occurrence or bit of data.

Dichotomous Thinking

A cognitive distortion involving seeing things in black and white, or all-or-nothing terms, lacking shades of gray.

Overgeneralization

A cognitive distortion where a person draws broad, generalized conclusions from a single or few incidents, often leading to negative thinking and outcomes.

REBT

Rational Emotive Behavior Therapy, a form of psychotherapy that focuses on identifying and changing irrational beliefs that cause emotional distress.

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